Cancellation Policy

Safari Town Kayak Tours

Cancellation Policy

A full refund will be given for all reservations up to 72 hours before your scheduled rental, lesson, tour, or activity minus a 3% processing fee. 

Cancellations made after the 72 hour limit, or no shows will be charged the full amount!

We have a strict 72 hour cancellation policy! We require a minimum of 72 hours cancellation notice before your scheduled lesson,  rental, or tour.

Reservations and rental equipment will be reserved and held for  you, so any cancellations made after the 72 hour limit will be charged the full amount for any and every reason.  This includes illness, car trouble, traffic delays, and other unforeseen  circumstances. This policy protects you by holding your reservation ( which blocks others from making reservations after we are full), and protects our tour guides, and instructors  from late cancellations and no shows.

Cancellations by Safari Town for high surf, or dangerous conditions (surf advisories, extreme weather, and/or unsafe surf conditions) will be rescheduled or given a refund. We want your first surfing, and or kayak experience to be a safe one.  Cancellations by Safari Town for dangerous conditions (extreme weather, and/or unsafe weather conditions) In such cases we will issue a refund or reschedule your rental, lesson, or tour.  We do not refund the 3% bank processing fees that we are charged by our payment processor.

The 3% processing fees will be deducted from your refund.

We do operate our kayak tours rain or shine, and don’t cancel for mild weather changes.

By purchasing our rentals, or services you are agreeing with these terms.

If you do not agree with our cancellation policy, please do not purchase or make a reservation on this site.

This cancellation policy applies to all of our rentals and services, including:

  • Surfing Lessons
  • Surfing Rentals
  • Fat Bike Rentals & Tours
  • Kayak Rentals
  • Kayak Tours
  • Stand up Paddle Board Rentals & Lessons
  • All of our Services and Rentals