A full refund will be given for all reservations up to 72 hours before your scheduled rental, lesson, tour, or activity. Cancellations made after the 72 hour limit, or no shows will be charged the full amount!
We have a strict 72 hour cancellation policy! We require a minimum of 72 hours cancellation notice before your scheduled lesson, rental, or tour.
Reservations and rental equipment will be reserved and held for you, so any cancellations made after the 72 hour limit will be charged the full amount for any and every reason. This includes illness, car trouble, traffic delays, and other unforeseen circumstances. This policy protects you by holding your reservation ( which blocks others from making reservations after we are full), and protects our tour guides, and instructors from late cancellations and no shows.
Cancellations by Safari Town for high dangerous conditions (surf advisories, extreme weather, and/or unsafe surf conditions) will not be charged any cancellation fees. In such cases we will refund or reschedule your rental, lesson, or tour. We want your first surfing, and or kayak experience to be a safe one.
We do operate our kayak tours rain or shine, and don’t cancel for mild weather changes.
By purchasing our rentals, or services you are agreeing with these terms.
If you do not agree with our cancellation policy, please do not purchase or make a reservation on this site.
This cancellation policy applies to all of our rentals and services, including:
- Surfing Lessons
- Surfing Rentals
- Fat Bike Rentals & Tours
- Kayak Rentals
- Kayak Tours
- Stand up Paddle Board Rentals & Lessons
- All of our Services and Rentals